Privacy Policy – Frankston Roof Restoration Pros
Web and Glow Pty Ltd (ABN 53 641 999 626) (“us”, “we”, or “our”) is the operator of the Frankston Roof Restoration Pros website (the “Service”).
This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our Service. By accessing or using the Service, you agree to the practices described in this policy.
We are committed to protecting your privacy and will only use or share your personal information as outlined here. Our goal is to ensure that all information you provide to us is handled securely, lawfully, and transparently.
When you use our Service, we may request certain personally identifiable information (“Personal Information”) to help us provide a better service and communicate effectively. This may include:
Full name
Contact details (phone number, email address, location)
Roof type or service details you provide via online forms
Any additional information voluntarily submitted through our quote or contact forms
We collect this information for the primary purpose of delivering our roofing services, responding to your enquiries, providing quotes, and improving your overall experience.
When you visit our Service, your browser automatically sends information to us known as “Log Data.” This may include:
Your computer or device’s IP address
Browser type and version
Pages visited within our website
Date and time of your visit
Time spent on each page
Referring website addresses
Other diagnostic and statistical data
We use this data to analyse trends, monitor website performance, and improve the Service.
Cookies are small data files placed on your device to enhance your browsing experience. We use cookies for purposes such as:
Remembering user preferences
Tracking website usage for analytics
Displaying relevant advertisements through third-party vendors (including Google AdSense & DoubleClick)
You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some parts of our Service may not function properly without them.
We may work with trusted third-party companies to:
Host and maintain our website
Process data and analytics
Provide advertising services
Assist with customer communication
These providers have access to your Personal Information only to perform specific tasks and are contractually bound to keep it confidential and secure.
We implement commercially acceptable safeguards, including secure servers, encryption, and restricted access protocols, to protect your Personal Information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites. We strongly recommend reviewing their privacy policies before sharing any personal data.
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we learn that we have inadvertently collected such information, we will delete it immediately.
We may disclose your Personal Information when required to do so by law, court order, or legal process, including responding to lawful requests by public authorities.
We may update this policy periodically. Any changes will be posted on this page, and the updated version will take effect immediately upon posting. We encourage you to review this page regularly to stay informed.